Purchasing Information

Need to know’s before purchasing

Can anybody purchase?

Yes – but our internal service parts are intended for professional engineers and sold on a business to business (B2B) basis.

This means that we are not duty bound by law to accept any returns for unwanted parts. As an individual, you may still purchase from us – but this is dependant on your own technical ability as parts are non-returnable due to misdiagnosis of the fault.

Please see our Terms & Conditions

Condition of parts

The condition of each product is stated in the description.

We are fairly unique in that we only purchase individual parts from quality professional sources and all have been checked by a fully qualified TV Engineer prior to storage.

We do not strip old tired sets for the parts and will only sell salvaged strips when new SVC parts are no longer available. We are professional service parts company, not a reclamation yard!

We log all our parts history and and group them as follows;

New: Brand new parts supplied by the manufacturer

Used: A part that is usually taken from a new set that has had other damage in the factory or upon delivery and all tested by qualiifed engineers.

Our guarantee

We fully guarantee that the part is not faulty or DOA. (Dead On Arrival)
In the unlikely case that you have a problem with one of our parts within 30 days, then please contact us.

New parts are assumed to be in perfect working order.
All used salvagedd parts supplied by us have been tested by professional engineers and are known to be in satisfactory working order prior to storage.